Chief Information Officer Sample Job Description

Chief Information Officer (CIO) is a job title commonly given to the most senior executive in an enterprise responsible for the information technology and computer systems that support enterprise goals.

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Contributes to general business planning by establishing IT strategy, policy, standards, direction and processes for the company; and implementing technology and systems required to maintain company operations and competitiveness. Influences senior leadership and general user population in the rapid adoption and maximization of technology to improve organizational efficiency/effectiveness. Recognizes new developments in information systems technology, and anticipates organizational modifications. Ensures confidentiality and reliability of corporate data, proprietary information, and intellectual property.

Job Results, Essential Functions & Measures of Success

Organizational Adoption of Technology

Essential Functions
  1. Provides direction and leadership in the review of present IT systems and methods, and in the formulation of new and revised systems.
  2. Presents a compelling business case that persuades groups and individuals to readily adopt new and existing technology for the purpose of performance improvement. Translates complex situations into simple, meaningful explanations that others can grasp.
  3. Continuously demonstrates the efficiency and effectiveness of technology in improving organizational performance through delivery of integrated and accurate data management systems.
Measures of Success
  • of 75% of the organization effectively utilizes existing technology required to efficiently do their jobs.
  • <180 (days/months) for new technology implementations to realize their intended potential.
  • Senior leadership’s understands and willingly champions new technology that will provide company with competitive advantage.

Technology Solutions that Facilitate Achievement of Objectives

Essential Functions
  1. Identifies and promotes technological solutions that differentiate the organization from its competitors.
  2. Consults with and advises other division and department heads on information technology management needs and problems
  3. Researches management information systems hardware and software including applicable vendor applications, data base management, and operational control packages
  4. Establishes guidelines and programs for effective information technology management; including standards that ensure the privacy and security of data.
  5. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
  6. Leads, guides, and oversees the institutional information technology budgeting process, and provides leadership in cost and productivity analysis.
Measures of Success
  • Demonstration of ability to establish a cost-benefit case prior to committing significant financial resources.
  • Business plan in place that is aligned with corporate plan (y-n)
  • VP agreement that established strategies are likely to achieve the mission and are consistent with the corporate fiscal and human constraints.
  • Capital, facilities, manpower, and operating budgets have by-in by senior management.
  • Existence of performance measures that are responsive to customer needs and creating continuous improvement (%)
  • No security breaches/violations

Structure and Talent that Effectively and Efficiently Executes Strategic & Operational Priorities

Essential Functions
  1. Talent plan to identify how people performance is going to be managed to meet the strategic needs of the organization is developed and implemented.
  2. Employees deliver performance behaviors that execute strategy.
  3. Drives the development of a team that is ready to meet future business needs.
  4. Establishes measures and sets targets to improve process effectiveness, efficiency, and adaptability.
  5. Qualified, effective hires.
Measures of Success Presence of talent plan
  • Plan exists (y-n)
  • Plan needs clearly details current state of talent, gaps, priorities as well as clear goals for achieving a scalable and agile organization
  • Achievement of talent plan goals
  • Achievement of Satisfied partners metric

Position Qualifications

Minimum Education:
Master’s degree in computer science and/or business or related field required or equivalent experience

Minimum Experience:
Seasoned IT executive with extensive experience in both developing IT strategy and managing IT operations, in large, complex, distributed healthcare organizations. A dedicated and tenacious executive with a proven track record of delivering business value from the implementation and operation of IT in large, multi-entity, complex environments. A minimum of 5 years’ experience in a senior IT executive position.

Functional Requirements:
A strong leader who can motivate subordinates, peers and sponsors, focus them through complex change, and maintain their respect and support. A visionary who can balance the promise of the future with the realities of today and accurately assess the probabilities of achieving the future promise. A polished professional, able to communicate and interact effectively with a broad and diverse group of customers, peers and sponsors. An individual who is comfortable with ambiguity, yet can focus others toward a common, shared objective.

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